Coronavirus: Statement from the Marlowe Group
In line with best practice, all Marlowe group companies have updated their business continuity planning to reflect the threat posed by the Coronavirus (COVID-19). As per government, Public Health England and the Health & Safety Executive guidelines, full information and training about managing the risks associated with the transmission of the virus have now been rolled out to all Marlowe group employees.
STATUS UPDATE: There is no change to existing service levels at this time. We are working hard to maintain ‘business as usual’ to support our clients with their safety, compliance and the safe functioning of their critical assets
A message from Alex Dacre, Marlowe Group CEO
Given the recent outbreak of Coronavirus and likely further escalation, I wanted to reassure you that the Marlowe group is committed to protecting our clients and their people and premises across the UK during the coming months as our country tackles the outbreak. We’re planning for all eventualities.
The services that our group provides are essential to our client’s operations and we recognise the great trust and reliance that our clients place in us to provide these critical services without disruption to keep them safe and compliant with health & safety legislation. We also recognise our responsibility to protect our colleagues.
As a trusted partner to thousands of businesses across the UK, including hospitals, emergency services, care homes and nursing homes who rely on us to keep their premises safe & compliant and to maintain their critical safety equipment, we are acutely aware of our responsibility to get things right.
Our consultants, auditors, engineers, technicians, nurses and HR compliance specialists will be continuing to deliver services to keep you safe and compliant throughout the virus outbreak. We continue to closely monitor the government, Public Health England and Health & Safety Executive advice to ensure that our organisation is helping to tackle the spread.
We have implemented various special measures across our group, to ensure the safety and wellbeing of our all of our staff and customers and are in constant dialogue with the Marlowe group’s Chief Medical Officer, Dr Chris Stoot of Managed Occupational Health (a Marlowe plc company) for the latest guidance.
Given that we deliver services to organisations that in some cases house vulnerable members of the public, including healthcare facilities, these measures will ensure that we focus on keeping our staff and customers safe.
These measures include:
- keeping a safe distance from people at each facility
- handwashing and hygiene improvements
- regular health surveillance of Marlowe employees
- taking all reasonable infection-barrier precautions, as indicated by Public Health England
- we have implemented measures so that we can continue to operate our 24/7 back-office support functions remotely should the need arise
- we have supplied Personal Protective Equipment to Marlowe colleagues
- we’ve established procedures for entering infected sites in emergencies
- we’ve issued hand sanitiser to all colleagues, including our field engineers, technicians & consultants
- we have shared best practice advice with colleagues and customers
- we have encouraged suppliers and customers to postpone visits to Marlowe offices unless essential
- we are encouraging tele and video conferencing where possible
Given the likely increased absence levels that all organisations could face in the months ahead, we are planning to ensure that we have sufficient resources available at all times to continue delivering our services without disruption.
The Marlowe plc group of companies is committed to assuring the safety, wellbeing and compliance of all our clients without disruption and I’m confident in our ability to weather the Coronavirus storm – we’re doing everything possible to ensure we can continue to provide the level of service you need and expect.